Feed the self-esteem of your customers and they will adore you.
One of the real estate sales techniques that I teach in my course is to make the client feel important .
Making him feel important means showing him that you listen to him, answering his questions clearly, giving him something more than he expects, asking for his opinion and, above all, pronouncing his name several times during the conversation. This type of sales technique is sadly not observed in even the top projects in Pakistan included Park View City also the real estate courses.
Agents need to know how to argue or show a home by inserting 2-3 smart key questions in their argument, which covertly ask buyers for their opinions.
You must also learn to “show” the client that you are listening. It is not enough to move your head up and down.
I have a student who uses a very effective method when she receives information requests by phone. With this method, many of those who call you end up asking you to help them find the property they are looking for once they have met it in person.
The technique used by Grabiela is to ask for the name of the caller and let him know that he is writing : ” … who do I talk to, please?” I am Carlos Pérez “” One moment Carlos, let me write it down. You told me Car-los Pé-rez, is that so? “ With this approach Gabriela makes herself noticed in less than 30 seconds and makes the caller feel important. This is an example of what telemarketing can do for a real estate agent working in any housing society including the customer support teams dealing with plots for sale in Rawalpindi.
I have included here a short video on how to make a potential client feel important. The video comments on the content of one of the modules in which this sales and recruitment technique is located on how to make the client feel important doing business with you.
| Keys of Real Estate Sale.
Make the Client Feel Important. There are certain attitudes and ways of behaving of some real estate agents that send the wrong message to the client that they are not being treated as they deserve.
When we are clients, we all want to feel important and expect a deal according to the budget we are going to spend. The recognition is a very powerful aphrodisiac. Use it in the sale and you will notice that you close more sales in less time.
| Keys to Real Estate Sale: Take an example of Luxury Products.
Firms and companies that sell luxury products or services : jewelry, high-end cars, investments of millions of dollars or a stay in a hotel for $ 5,000 a night, offer a careful service, and do so in a suitable environment, consistent with The product they sell. They make the client feel comfortable and feel important. Haven’t you noticed how luxury home sellers dress in an elegant way?
This is so, because who buys this type of property, they like to make deals with people similar to them. Believe it or not to deal with a real estate agent that you normally see does not make you feel important enough.
Well, if we move this human psychological and emotional factor to real estate sales, we realize that a potential client will not pay enough money for a property if he does not receive a deal in line with what he will pay or invest. But we don’t just refer to the dress.
The knowledge of the seller about the property he sells also helps the client feel important. If you know what your target audience is, you will know their needs and it will be easy for you to prepare interesting questions that when answered, the client will feel esteemed, recognized, and therefore, will feel important for instance
| Keys to Real Estate Sales and Negotiation: Help Buy Your Client.
With studies and research from Park View city we deduced To make your customers feel important, use these 7 tricks:
Trick No. 1. Remember his name. For each person his name is the most beautiful word in the language.
Trick No. 2. Show that you listen . Repeat some of his words as you listen, ask a brief question and of course he slowly attends his head several times.
Trick No. 3. Remember what you hear. Remember the transcendent information and use it with your client later. Some customers will be surprised that you remember certain data and this will make you be different and better than the competition.
Trick No. 4. Let your client take the glory . Nobody wants to hear your moments of glory. People prefer that you listen to their moments of glory. Although they are objectively smaller, for them they are much more important
Trick No. 5. Do not judge customers. Accept customers as they are. We all have insecurities. We all want to be accepted despite them. If you make the other person feel that you accept her as she is, you will have taken a great step for that person to value you.
Trick # 6. Choose the right words. Words have a lot of strength. You cannot speak in any way. You must choose the words that prevent the other person from feeling bad about themselves. For example, be careful when asking a landlord what the total area of your property is. Not everyone knows it and demonstrating that this information is unknown does not make the owner feel good.
Trick No. 7. Feel that person is important. All the above ideas are valid. But they are irrelevant compared to this. If you feel that that person you are talking to is important, it is impossible for that person to feel bad about you.
I hope you use these tricks with each of your clients. The price of a property, its state, its location, etc. influence the purchase of the same. If a client visits a property and does not like it, or is not sure or wants to compare it with others, as a real estate agent your obligation is that once he has met you, he trusts you and uses you among all the agents he knows. Make your customers feel important and they will come to you.lo
I would be grateful if you would leave us a comment to this article. What do you think of the clients who buy luxury real estate? They are very demanding? Your opinion interests us. Thank you.